If you do not know this password or have forgotten it, please click on the blue "reset your password" button at the bottom of the pop-up box and follow the extra steps in the rest of this guide. Once you have entered your email, please enter your account password. Once this App has loaded, enter the email address associated with your account, if you do not have an account you will need to click on the blue "create an account" button to create this. Hit the enter key or click on the icon to load this application (loading screen seen below) The Computing Hub Help Desk only provides help with installing Adobe, and is not affiliated with the OnTheHub/Kivuto online store.To sign into Adobe cloud Photoshop 2022, please follow the below guideįirstly, Hit the Windows key and type in "photoshop 2022", this should display as the below picture Support is provided by Adobe Help Center. More details about Adobe Creative Cloud can be found in Adobe's Creative Cloud Overview. How can I check the status of Adobe CC services?Īdobe Status Updates Additional Information ![]() Graduates also have an opportunity to purchase Adobe CC for 40% off. This will happen regardless of whether or not your SDSUid is still active. Once you graduate or stop attending you will lose access to Adobe CC products as soon as the current subscription runs out. How long after I graduate or stop attending will I have access to Adobe CC? As long as you are using your student account Adobe will not be able to charge you once your subscription expires. Adobe does not have the ability to auto-subscribe your student account. SDSU Student licenses expire after one year. Will Adobe charge me once my annual subscription is up? How can I get training in Adobe CC?Īdobe provides free online training resources at Adobe Education Exchange. ![]() You would need to contact Adobe directly for that information. Please contact Adobe if you need assistance with the transfer process. Adobe provides a support article on How to Transfer Assets that explains the process. If you would like to transfer your data or "assets" to another account you must do it manually. If you purchase Adobe CC directly from Adobe you will have to cancel your subscription to get a refund you have 14 days to do this from the original purchase date. The issues usually occur because you are logging into a personal account rather than an enterprise account. This should fix any licensing issues you might be having. If you are prompted to use a personal or work account, use the work account. If you are currently using a personal account for Adobe CC, you must sign out of all personal Adobe CC apps then sign back in with your SDSUid and password for the SDSU student license to take effect. You must sign out of all Adobe Creative Cloud apps then sign back in with your SDSUid and password for the new license to take effect. Your access to All Apps – Pro Edition, has been removed If you are already signed in to an Adobe CC product, you will need to sign out and sign back in with your SDSUid and password to provision the new license. If prompted, choose the work or school account. Make sure you use your SDSUid email address and hit continue to log in, do not log in using the "Continue with Google, Facebook or Apple" options, they will not work. Sign in with your SDSUid and password to license your account. Frequently Asked Questions How do I get Adobe CC?Ĭurrent SDSU students are eligible to use Adobe Creative Cloud applications with a valid SDSUid.
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